Overview
E3Z Solutions ("E3Z," "we," "us," or "our") provides AI strategy services to dating and matchmaking businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you're visiting our website, contacting us about our services, or working with us as a client. This policy is effective as of January 1, 2026.
Information We Collect
The information we collect depends on how you interact with us, as a website visitor, a prospective client, or a client we're actively engaged with.
- Contact information. Your name, email address, phone number, company name, and job title when you reach out to us, book a consultation, or subscribe to our newsletter.
- Website usage data. Pages visited, time on site, referring URLs, browser type, and device information, collected automatically through cookies and similar technologies.
- Engagement data. Business information you share with us during a Date Conversion Audit, AI Strategy Roadmap, or other engagement, such as product analytics, funnel metrics, and aggregated member behavior data.
- Communications. Records of emails, calls, and meetings between you and our team, kept for coordination and quality purposes.
How We Use Your Information
We use the information we collect to operate our business and deliver our services effectively.
- Delivering our services. To conduct audits, build strategy roadmaps, and provide advisory support tailored to your platform.
- Communicating with you. To respond to inquiries, schedule consultations, and send updates related to an active engagement.
- Improving our services. To understand which parts of our website and process are most useful, and to refine our own methodology over time.
- Marketing. To send newsletters or insights you've opted in to receive. You can unsubscribe at any time.
- Legal and security purposes. To comply with applicable law, enforce our agreements, and protect against fraud or misuse.
Client & Platform Data During Engagements
Because our work involves analyzing dating platforms, we take particular care with any data related to your business and your members. Wherever possible, we work from aggregated and anonymized data rather than individual member records. If deeper access is genuinely required for a specific analysis, the scope is agreed with you in advance and covered under a mutual non-disclosure agreement and, where appropriate, a data processing agreement. We do not use client or platform data for any purpose outside the engagement it was shared for.
How We Share Information
We do not sell your information or your clients' data, and we do not share it with third parties except in the following limited circumstances.
- Service providers. Vendors who support our operations, such as scheduling, email, and analytics tools, bound by confidentiality obligations and only given the access needed to perform their function.
- Implementation partners. Only when you explicitly ask us to loop in a technical or vendor partner as part of an engagement, and only the information necessary for that purpose.
- Legal requirements. Where disclosure is required to comply with the law, respond to a valid legal process, or protect the rights, property, or safety of E3Z or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to the same privacy commitments described in this policy.
Data Security
We maintain administrative, technical, and organizational safeguards designed to protect the information we hold from unauthorized access, disclosure, alteration, or destruction. Access to sensitive engagement data is limited to the team members directly working on your project. No method of transmission or storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to provide our services, maintain our business relationship with you, and comply with our legal obligations. Working data shared during an engagement is deleted at the conclusion of the project unless you ask us to retain it for the purposes of an ongoing advisory relationship.
Cookies & Website Analytics
Our website uses a small set of essential and analytics cookies to keep the site running smoothly and help us understand how visitors use it.
- Essential cookies. Required for the website to function properly, such as remembering your cookie preferences.
- Analytics cookies. Help us understand which pages are useful and how visitors move through our site, so we can improve it over time.
You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect how parts of our website function.
Your Rights
Depending on where you're located, you may have certain rights over the personal information we hold about you.
- Access. Request a copy of the personal information we hold about you.
- Correction. Ask us to correct inaccurate or incomplete information.
- Deletion. Request that we delete your personal information, subject to certain legal exceptions.
- Opt-out. Unsubscribe from marketing communications at any time using the link in any email we send.
To exercise any of these rights, contact us using the details below. We'll respond within a reasonable timeframe and in accordance with applicable law.
International Data Transfers
We work with dating and matchmaking businesses around the world. As a result, information we collect may be transferred to, stored, and processed in countries other than your own. Where required, we put appropriate safeguards in place to protect information transferred internationally.
Children's Privacy
Our services are intended for businesses, not individual consumers, and our website is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we'll update the effective date at the top of this page and, where appropriate, notify active clients directly.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us using our Contact Page.
